The FCC Guide: is your Future Cruise Credit about to run out?

If you booked a cruise in 2020/21, you likely have an FCC (Future Cruise Credit) voucher. This cruise currency is legal tender – and there are hundreds of millions of dollars in FCCs.

More than half of cruise passenger readers own FCCs, which equates to $ 312 million in cruise travel. In some cases, they are worth more than the original cruise price.

This is a massive problem for cruise lines. With bankers pushing for a start so they can repay their loans, FCCs are an obligation that they must repay before they can make money again.

And those that offered 125% of the value of canceled cruises, that’s 25% more to give up before they can start paying back their loans.

One important thing to keep in mind: FCCs have different expiration dates, many at the end of or 2021. Without a cruise launch, many find it difficult to decide on a booking.

We’ve gone line by line to identify the critical dates to get the most out of your FCC.

SUITABLE

For all guests with a future holiday credit who have not yet been rebooked, and for all new bookings from June 22, 2020, the credit is valid until the end of 2023 for travel on an APT Travel Group tour or cruise – APT, Travelmarvel, Botanica or Travelglo.

For more information, see:

https://www.aptouring.com.au/about-us/travel-information/security-and-confidence

Azamara

With the global suspension extended, Azamara offers three compensation options:

  1. 125% Future Cruise Credit for booking a new cruise by April 30, 2022 and departing on or before September 30, 2022.
  2. Keep the cruise plans for the same destination and move the existing booking to a 2022 sailing date within four weeks of the originally planned sailing date
  3. 100% Refund – You have until May 20, 2021 to request a refund and deactivate the Future Cruise Credit Certificate.

You can find detailed information at:

https://www.azamara.com/en-au/cruising-suspension

Carnival Cruise Line Carnival spirit

Carnival Cruise Line Australia:

For those affected by Carnival breaks, for all Australian departures

From March 15, 2020 up to and including June 28, 2021, and from all Carnival Spirit cruises up to and including September 12, 2021, Carnival Cruise is offering the Enhanced Value Option.

Affected cruises 6 nights or more will be offered 100% credit for future cruises and A $ 900 per cabin onboard credit for your next cruise if booked by September 30, 2021 for sailing by April 30, 2023.

Affected cruises up to 5 nights will be offered 100% credit on future cruises and A $ 900 per cabin onboard credit on your next cruise if booked by September 30, 2021 for sailing by April 30, 2023.

You can find detailed information at: https://www.carnival.com.au/travel-advisory

Celebrity cruises

Celebrity Cruises offers either 100% refund or 125% FCC on affected trips. Refund request deadlines vary based on travel and departure dates. So check the website to make sure you don’t miss it. FCC bookings must be made by April 30, 2022 for departures on or before September 30, 2022.

You can find detailed information at:

https://www.celebritycruises.com/au/future-cruise-credit

Crystal cruises

Crystal Cruises has introduced Crystal Confidence 3.0 to insure travelers for their 2021-2024 bookings. Future Cruise Credit for canceled trips must be applied for by December 31, 2023.

You can find detailed information at:

https://www.crystalcruises.com.au/book-with-crystal-confidence

Cunard

All guests with canceled trips booked up to and including October 11, 2021 (Queen Elizabeth), November 12, 2021 (Queen Mary 2) or August 2021 (Queen Victoria) will automatically receive a 125% FCC. FCCs can be used at any time through December 31, 2021 and redeemed against any new booking made on a Cunard holiday for sale during that period.

For more information, see:

https://www.cunard.com/en-au/contact-us/travel-health-advisories/flexible-cancellation-policy

Dream cruises

As of June 26, 2020, Dream Cruise Lines have extended their Cruise As You Wish policy to sailing Singapore before or on April 9, 2021. Guests can cancel their cruise bookings up to 48 hours before sailing and receive a 100% FCC redeemable for sailing from Singapore on or before September 30, 2021.

For more information, see:

https://campaign.dreamcruiseline.com/2020/edm/06/de/cruise-as-you-wish.html

Norwegian cruise line

Norwegian Cruise Line has an FCC value between 125% and 150%, depending on the planned departure date and the journey. Your FCC can be used for the base cruise fare of a future cruise booked within its expiration date. From July 29, 2020, the cruise departure date from March 13 to 17, 2020, guests will receive a 150% refund of the fare paid in the form of FCC, which can apply to any cruise through December 31, 2022, or a 100% refund Refund of the fare paid. Cruise departure date March 18 – July 29, 2020 Guests will receive a 125% refund of the fare paid in the form of an FCC, which can apply to any cruise through December 31, 2022, or a 100% refund of the fare paid.

For more information, see:

https://myfuturecruisecredit.com/AU/Norwegian-Cruise-Line

Oceania cruises

Oceania runs a Travelers Assurance program that allows guests to cancel for any reason upon full payment up to 15 days prior to departure and receive an FCC equal to 100% of the cruise price paid, which is valid for all reservations between August 1st, 2020 and March 31, 2021 for scheduled trips departing on or before October 31, 2021. The FCC can be redeemed for one year from the date of issue for trips departing December 31, 2022 at the latest.

For more information, see:

https://www.oceaniacruises.com/assurance/

P&O Cruises Australia

If you’ve received an FCC with P&O, it will expire on December 31, 2021. Exceptions to this rule are the Pacific Adventure and Pacific Encounter trips. V121, V122, V123, V124, V125, V126, V127, V128, I113, I114, I115, I116, I117, I118, I119 and I120. The FCC for these trips has an expiration date of March 31, 2022 and you don’t need to cross by that date, just make the booking.

For more information, see:

https://www.pocruises.com.au/news-centre/notices-advisories/future-cruise-credit

Ponant in AustraliaPonant in Australia

Ponant

To encourage future bookings, Ponant is offering its “SERENITY” policy to improve booking conditions and promote the safety of its future guests. (The conditions do not apply to bookings made before November 25, 2020). Further information can be found at: https://au.ponant.com/book-with-confidence

Other FCC terms and conditions depend on cruises and times booked. A full list can be found at: https://au.ponant.com/terms-conditions

Princess cruises

Princess has a pretty complicated FCC policy depending on which cruise you were booked on and when she was supposed to be sailing. For a full list of cruises and their FCC terms and conditions, see below. All in all, it appears that all FCC must be booked for cruises departing by May 1, 2022. Double-check your cruise as there are also multiple deadlines when online forms are required for specific guidelines to be submitted.

More information:

https://www.princess.com/plan/impacted-and-cancelled-cruises/

Regent Seven Seas

Regent has issued two types of FCC – 100% FCC when Regent has suspended travel and when customers are canceled under Regent Reassurance and the bonus 25/50% FCC and Voyager China 2020 FCC. FCCs must be booked within one year of issue when making reservations for crossings specified at the time of issue.

For more information, see:

https://www.rssc.com/sites/default/files/2020-05/FutureCruiseCreditFAQ_SalesFlyer.pdf

royal caribbean

From May 21, 2020, Royal Caribbean Cruise Line will offer the FCC the opportunity to sail with them until April 30, 2022. Rebook your FCC by December 31, 2021.

For more information, see:

https://www.royalcaribbean.com/aus/en/faq/topics/future-cruise-credit

Scenic

Scenic has a comprehensive Future Travel Credit program with different rebooking periods depending on the cruise and the time you book:

• Departures from May 1 to June 30, 2020, rebooking and travel by December 31, 2022
• Departures from July 1 to October 31, 2020, rebooking and travel by June 30, 2023
• Departures from November 1, 2020 to April 30, 2021, rebooking and travel by December 31, 2023
• Departures from May 1 to May 31, 2021, rebooking and travel by June 30, 2024
• 2021 Scenic Eclipse Arctic Season and the East Coast USA Adventure (701U) are scheduled to start on September 27, 2021, rebooking and travel until June 30, 2024

More information:

https://www.scenic.com.au/media-centre/coronavirus

Seabourn

For guests with FCC who have been granted Book with Confidence, the FCC is valid for 12 months from the date of issue and can then be used to book sails until December 31, 2022.

More information:

https://www.seabourn.com/de_DE/book-with-confidence/bwc-faq.html

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